19 Jobs in Portland, OR
KDInfotech is Hiring a Desktop Administrator Near Portland, OR
Who is KDInfotech?
KDInfotech offers small and medium sized businesses solutions and support with all aspects of their infrastructure nationwide. We develop, manage, and partner on projects such as, application support, network administration, communication systems, and workstation performance. We like to call ourselves IT Partners that will come in and help in any situation necessary. As a fast growing successful company, we are redefining how tech support benefits our clients.
A Day in the Life of our Desktop Administrator
Our Desktop Administrators are responsible for all daily IT Operational needs. They support our clients by understanding their network and systems needs before implementation, and will be working towards managing and maintaining systems. On the daily, Desktop Admins support hardware, software, SaaS, and related wireless/VPN technologies.
Who Should Apply
We welcome all applicants that are constantly seeking to provide exceptional customer service in ever changing highly technical environments. If you are a fast learner, and can communicate complex technical issues to all levels of individuals then we urge you to apply.
\nDaily Responsibilities
- Provide user support both onsite and remote staff
- Troubleshoot Software and Hardware issues for staff as needed
- Take part in company wide projects (system upgrades, security rollouts)
- Test and qualify new hardware/software for the company
- Utilize established ticketing system to track open issues
- Responsible for knowledge Base documentation creation
- Supporting C-Level executives when needed
- 2 years of support experience with a variety of operating systems (MacOS preferred)
- Proficient within Google Workspace administration
- Experience with SaaS Applications
- Experience with Okta administration
- Audio/Visual application support and troubleshooting (Zoom)
- Work experience with JAMF for MDM
- Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
- PowerShell, Bash, or Python scripting experience is preferred
Why work for KDI?
KDI offers leading edge benefits to all of our team members that include but are not limited to;
Unlimited PTO and Sick days
PPO and HMO options for Medical Benefits
Dental and Vision Benefits
401k Match
Cell phone reimbursement options
Job Summary
Full Time
IT Outsourcing & Consulting
$55k-71k (estimate)
04/10/2024
06/09/2024
kdinfotech.com
San Jose, CA
25 - 50
IT Outsourcing & Consulting
Related Companies
The job skills required for Desktop Administrator include Troubleshooting, Customer Service, Operating System, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Administrator positions, which can be used as a reference in future career path planning. As a Desktop Administrator, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Administrator. You can explore the career advancement for a Desktop Administrator below and select your interested title to get hiring information.
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